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MLA PRIVACY POLICY

EFFECTIVE DATE:  10 MAY 2024

 

INFORMATION ABOUT OUR ORGANIZATION AND WEBSITE

 

Modern information and communication technologies play a fundamental role in the activities of our organization.  We are based in the United States and our activities include, but are not limited to online guitar lessons via live interactions using 3rd party video and audio chatting platforms, online videos and teaching tools.  This privacy policy sets out how "MLA Music LLC" uses and protects any information that you give "michaellouisaustin.com" when you use this website, sign up to a newsletter, purchase a product or service or take part in any services and/or events set forth by “michaellouisaustin.com”.

Michaellouisaustin.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Michaellouisaustin.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24 October 2021. 

If you have a privacy or data use concern that we have not addressed satisfactorily, please contact us directly to give us an opportunity to resolve you issue right away.

 

Organization Name: MLA Music LLC

Address: 7437 S Eastern Ave #266

City, Zip: Las Vegas 89123

State: NV

Country: United States

Controller: MLA Music LLC

Web Sites(s): www.michaellouisaustin.com

 

PROVIDING VISITORS WITH ANNONOMOUS ACCESS

 

You can access our Web Site home page and browse our site without disclosing your personal data.

 

DATA COLLECTION

 

When signing up for membership, products and services from the site, we collect data such as your name, email address, physical address and phone number.  Additionally, we collect sensitive financial data from you, such as your credit card number.

 

PROFILE

 

The profile you create on this site is not for public use.

 

LOG FILES

 

As is true of most web sites, we gather certain information automatically and store it in log files.  This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

 

We may combine this automatically collected log information with other information we collect about you.  We do this to improve services we offer you, to improve marketing analytics, or site functionality.

 

MLA Music and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

 

BEHAVIORAL TARGETING/RE-TARGETING

 

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads.

 

DATA COLLECTION AND PURPOSE SPECIFICATION

 

We collect the personal data that you may volunteer while using our services.

 

We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.

 

We may provide your personal data to companies, such as our payment processors, that provide services to help us with our business activities such as billing or offering customer service. These companies are authorized to use your personal data only as necessary to provide these services to us.

 

We use your personal data to provide services to you. Credit card data is collected for the use of memberships, products and services. We also use this data to send updates to our sites and marketing communications. You can opt out of receiving promotional email by following the directions included in emails or by using your account settings page. We will share your personal data with third parties only in the ways that are described in this privacy policy.

 

We do not sell your personal data to third parties.

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose: by indicating in a box at the point on the site where personal data is collected.

 

DATA RETENTION

 

We will retain your personal data for as long as your account is active or as needed to provide you services. Please contact us, if you wish to cancel your account or request that we no longer use your data to provide you services. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

CHILDREN'S PRIVACY

 

We do not knowingly collect personal data from children or collect data from anyone under the age of 18.

 

DISCLOSURE AND VISITOR CHOICE

 

We do not disclose your personal data to our subsidiaries or other organizations.

 

TESTIMONIALS

 

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you want to update or delete your testimonial, please contact us.

 

LINKS TO OTHER WEB SITES

 

Our Site may include links to other Web sites whose privacy practices may differ from those of MLA Music. If you submit personal data to any of those sites, your information is governed by their privacy policy. We encourage you to carefully read the privacy policy of any Web site you visit.

 

PUBLIC FORUMS & BLOGS

 

Our Web site may offer publicly accessible blogs or community forums that you can comment via a third party application or directly from the site. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal data from our blog or community forum, please contact us. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.

 

You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

 

SOCIAL MEDIA WIDGETS

 

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

 

CONFIDENTIALITY / SECURITY

 

The security of your personal data is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

 

We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us.

 

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

 

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law such as to comply with a subpoena or similar legal process and other regulation. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

 

In certain situations, MLA Music may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

PRIVACY COMPLIANCE

 

There are no national laws or self-regulatory schemes applicable to our web site or organization.

Primary personal data/Business information:

* Volunteered by each visitor? Yes

* Collected from public records or bodies? No

* Collected from private organizations:

If MLA Music LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a notice on our Web site of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data.

 

PRIVACY SUPPORT

 

Upon request MLA Music will provide you with information about whether we hold any of your personal information. If you wish to access your personal data, update, delete, or have an inquiry about our privacy policy, please contact us:

 

sending an email to support@mlamusic.com

 

calling us at 1-877-670-7664

 

We will respond to your request within a reasonable time frame.

CONTROLLER

MLA Music Limited Liability Company is the controller and responsible for your personal data (referred to as “we”, “us”, “our” in this privacy statement).

You have the right to make a complaint at any time to the Bureau of Cyberspace and Digital Policy (CDP), the US Department  of State for data protection issues (www.state.gov). We would, however, appreciate the chance to deal with your concerns before you approach the CDP so please contact us in the first instance.


MARKETING/PROMOTIONAL OFFERS FROM US
 

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

We may use your Identity, Contact, and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

We if you have requested information from us or purchased goods or services from us, joined our mailing list or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.



YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

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